+44 (0) 20 3744 1874

Ann Knight 

APARO
Property
Support

Based in Richmond, Ann and her family own a second home on the Sandbanks peninsular in Poole. Ann was looking for a service which would mean she did not need to concern herself with the day to day running of the property or the hassle of setting up and packing down every time the family came to visit. She wanted her beach house to be an escape from her busy life.   

APARO have taken on the full management of the property. Overseen by a local property manager, we have an ongoing maintenance programme to fix problems before they occur including regular property checks to inspect for any arising maintenance or security issues, we are also on hand for emergency call outs should they be needed. Along with the physical maintenance of the property we also take care of the soft services, including clear down once the property has been used and make up for when guests are expected.  This includes organising the cleaning and laundry as well as bed making and fridge stocking. We also offer full concierge services for guests that require support on the local area when visiting, this includes booking restaurants advising on attractions and arranging transport. All Ann and her family need worry about is turning up and enjoying the beach.

"I would highly recommend the property service provided by APARO. Not having to worry about the beach house is a huge benefit to me and saves me a significant amount of time.  We are kept up to date with our maintenance plan which gives me the right level of oversight for my requirements. The property team are conscientious and prepare the property for us with an exceptional level of detail. The concierge service they offer to our guests is also second to none, a definite 5 star experience for people staying"

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